What are the drop-off and pick-up times?
Drop-off time between: 6:30am and 1:00pm. Pick-up time between: 6:00pm and 9:30pm.
Do you deliver and set up?
Absolutely! We will deliver and set up each bounce house and make sure that it's clean and in good working condition. Set up generally take about 15-30 minutes and requires a 120V circuit with a minimum 15 amp breaker (per blower) which is standard on most homes. (Power requirements may vary based upon unit selected)
What are the bounce house rules?
Adult supervision required at all times No shoes, eyeglasses, food, gum, candy, markers, crayons, pens, pets, toys, or drinks. No wrestling or fighting NO SILLY STRING!
What type of surface is needed?
The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface you're using for us to supply proper equipment.
What do I do in the event of inclement weather?
We know that the weather/emergencies can be unpredictable and very harsh at times. We don't want to run the risk of damage to our equipment, injury to the children or our contractors. So, our policy is very simple. If you cancel for any reason before we setup, we will use your deposit for 30 days towards a future rental (hopefully you will try to reschedule and we will do our best to accommodate the request). However, once we deliver and setup the product, no refund is available regardless of the circumstances. There is also risk in high wind situations. Although it does not happen often, there are times when we will have to decline setup if we feel it would be unsafe to use the equipment. Winds and rain in excess of 15 mph would prevent us from safely anchoring the unit.